To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months. Only the top 10% of hotels in the world’s largest travel site are awarded the certificate and the Three Queens Hotel is proud to have been awarded it for the last three years.
Julia Wheatcroft, Three Queens Hotel Operations Manager, said “The award reflects our status as the top hotel in the Burton Area and is a reward to our staff who work so hard to give service of the highest standard with a friendly smile. 2012 also saw the hotel receive an AA Rosette for its restaurant the ‘Grill Room’ for the sixth successive year reinforcing our leading position in the local hospitality market.
“TripAdvisor is pleased to honour exceptional businesses for consistent excellence, as reviewed by travellers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations to remarkable restaurants, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience.”